Last-mile routing and dispatch software helps streamline logistics operations. These tools integrate with your existing technology stack to provide improved control, visibility, and efficiency throughout the routing and delivery process.

Depending on your provider, routing and dispatch software may include additional features to help address logistics challenges. Best-in-class providers typically offer customization options that let your business build and deploy solutions specifically designed to meet your needs.

Challenges and Possibilities

The last-mile delivery industry is growing, but this growth can be hampered by increasing costs, dissatisfied customers, and limited visibility for both the business and the customer. It is the costliest and most time-intensive part of the shipping process.

In this paper, we’ll break down some of the biggest challenges businesses face in last-mile delivery while exploring how using last-mile routing and dispatch software can help:

• Improved operational efficiency and productivity
• Reduced costs
• Satisfied customers
• Increased visibility and accountability
• Enhanced scalability
• Data-driven decision making
• Increased sustainability