In today’s fast-paced supply chain environment, manual processes aren’t just inefficient, they’re costly. Freight invoice reconciliation, data entry, and document verification often consume valuable time and introduce risk. Businesses need solutions that not only automate repetitive tasks but also ensure accuracy and confidence in every decision.
Epicor ECM’s 25.2 release addresses these challenges head on. By combining comprehensive workflow automation with AI, ECM is evolving from a document management system into a strategic platform for operational excellence. This release highlights ECM’s deeper investment in designing practical, time-saving workflows and developing AI tools that deliver verified insights and predictive efficiency. As Rahul Agarwal, Epicor ECM Product Manager, notes:
“Our goal is simple — eliminate friction from every process so customers can focus less on operations and more on performance.”
Rahul Agarwal
Epicor ECM Product Manager
This philosophy is at the core of ECM’s latest innovations, driving both automation and user empowerment.
Freight costs can make or break margins. Manual invoice reconciliation often leads to delays, errors, and unnecessary expenses. With the combined power of Epicor ECM and Quick Ship, those pain points disappear.
AP Automation for Freight delivers transformative enhancements for freight invoice processing.
The result? Lower operational costs, fewer errors, and a freight process that runs at the speed of your business.
Automation is powerful, but confidence in data is everything. That’s why ECM now powers Prism Agent with Verified Responses. Every AI-generated response from Prism now comes with a direct link to the source document in ECM, so decisions are backed by truth, not guesswork.
And with Predictive Data Entry, workflows practically run by themselves. High-confidence values are auto-accepted, reducing human intervention and eliminating costly mistakes. It’s AI that anticipates your needs and acts with precision.
Epicor ECM has evolved from being merely a document management tool to becoming the cornerstone of accurate data retrieval and processing for Prism, driving smarter and faster business operations. This transformation is reflected in the firsthand experience of Mike Gross, Director of IT at Ashworth Bros, who shares:
“The new search features of ECM are easily the best time-saving improvement. From saved searches with result indicators to 'starts/ends with' criteria, these features will save my users hours each month in locating sales order information and seeing immediately if they have any important items to process.”
Mike Gross
Director of IT at Ashworth Bros
By combining business process automation with AI innovation, ECM not only frees teams from repetitive tasks, it unleashes their potential to drive data-backed strategy, accelerate growth, and deliver exceptional customer experiences. With Epicor ECM as the foundation, organizations are empowered to operate with greater insight, agility, and confidence, paving the way for a future defined by smarter decisions and sustained success.
Learn more about the new features in the 25.2 Epicor ECM release in EpicWeb or the Epicor ECM website.
