In the demanding world of modern business—especially in manufacturing, distribution, and supply-driven industries—the journey from shipping a product to receiving payment is a critical measure of success. This Invoice-to-Cash (I2C) process is no longer just a back-office accounting task; it’s a strategic lever that directly impacts cash flow, growth, and resilience.

Yet, many finance teams are held back by legacy I2C processes—plagued by manual data entry, siloed systems, and slow collections. The result? Higher Days Sales Outstanding (DSO), lost productivity, and unnecessary stress. Epicor’s Financial Solutions Suite is designed to change this, offering an integrated approach that connects the finance function directly to the operational heartbeat of your business.

Built for the Modern CFO: Finance Meets Execution

Epicor understands the unique challenges faced by finance leaders in the "real economy"—the makers, movers, and sellers of the global supply chain. Our financial suite is purpose-built to navigate digital transformation, offering a comprehensive platform that moves finance from a reactive state to a proactive strategic partner.

Here’s how Epicor refines the Invoice-to-Cash process, driving speed, accuracy, and control:

1. Intelligent Automation with Empathy

The most significant drag on I2C efficiency is manual effort in Accounts Receivable (AR). Epicor doesn't just automate; it automates intelligently and empathetically, focusing on high-impact tasks.

  • Cash Collect Solution: This core tool can automate up to 90% of AR tasks. From automated invoice presentment and sending personalized, scheduled customer reminders to managing follow-up cycles, Cash Collect drastically reduces the time spent on routine collections.
  • Faster Cash Flow: By systemizing and accelerating these steps, businesses can get paid up to 12 days faster in some cases. This frees your finance professionals to focus their energy on high-value activities, like complex dispute resolution and strengthening strategic customer relationships.

2. Unified Data, Unmatched Visibility

Fragmented data is the enemy of efficient cash flow. When sales, operations, and finance data live in separate systems, it’s impossible to get a clear, real-time picture of your I2C health. Epicor breaks down these walls by delivering a unified financial platform that integrates data across the entire quote-to-cash lifecycle.

The Explorer Tool: Provides a visual, interactive map of every transaction—allowing you to trace an order from the initial quote all the way to the final payment.

Embedded Analytics: Tools like Grow BI, Epicor Data Discovery (EDD), and FP&A deliver real-time, actionable insights into AR trends, collection effectiveness, and customer payment behavior, enabling predictive forecasting.

Conversational AI with Epicor Prism: Finance teams gain instant, AI-powered access to financial data. Imagine simply asking, "What are our overdue invoices over 60 days?" and getting an immediate, accurate answer that drives smarter, faster decisions.

Epicor Grow

Connect, extract, and visualize your data effortlessly with Grow. Low-code and no-code functions make this cloud business intelligence (BI) solution intuitive for everyone. 

Epicor Data Discovery (EDD)

Gain operational visibility with Epicor Data Discovery. View live ERP data, spot anomalies, streamline workflows, and drive informed actions. 

Epicor FP&A

Leverage Epicor FP&A's AI/ML for budgeting, planning, and forecasting. AI-generated initial plans save time and enhance accuracy. 

Epicor Prism

Epicor Prism delivers an unparalleled integration of vertical AI Agents, industry-focused ERP and industry-data structures. It understands the unique needs of your business so you can surface and execute insights more quickly.

3. Compliance Without the Complexity

In a global marketplace, compliance isn't optional—it's foundational. Epicor makes complex regulatory adherence feel native, not like a bolted-on afterthought.

  • Global Tax and E-Invoicing: Epicor’s Country-Specific Functionality (CSF) supports e-invoicing and tax mandates in 33 countries. Deeply embedded integrations with leading Independent Software Vendors (ISVs) like Avalara, Sovos, and Storecove ensure seamless tax calculation, reporting, and compliant electronic invoice delivery, keeping your business compliant without manual headaches.

I2C: A Strategic Advantage, Not Just a Process

Epicor's I2C capabilities are seamlessly embedded within its ERP and financial suite, ensuring scalability and extensibility regardless of your invoice volume or complexity (e.g., custom pricing models, complex project billing).

The Automation Studio , powered by Workato, extends this flexibility, enabling powerful cross-system workflows. This means an invoice creation in Epicor can automatically trigger an update in your CRM, or integrate with advanced billing platforms like Chargebee.

For finance leaders, this cohesive system offers a clear strategic advantage:

  • For Manufacturers: Easily track complex orders and link billing accurately to production milestones.
  • For Distributors: Accelerate collections and swiftly resolve disputes tied to logistics and inventory.
  • For All: Transform the finance function from a necessary overhead into a true driver of business performance and operational alignment.

Conclusion: A Commitment to Clarity and Cash Flow

Epicor is focused on serving the industries that power the real economy. Our approach to the Invoice-to-Cash process is a reflection of that commitment: it combines intelligent automation that understands your operational workflow, compliance that adapts to your geography, and powerful intelligence that empowers your people. This isn’t just about the mechanics of collecting money; it’s about giving your finance team the tools to lead with confidence, agility, and strategic purpose. By transforming I2C, you secure cash flow, mitigate risk, and position your company for sustained growth.

Check out our other articles on the Virtual Finance Series — From Stability to Strategy: The Financials Portfolio of Epicor Explained

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