Streamline Your RFQ Process with Prism Business Communications

Prism Business Communications, the industry's first ERP AI agent with outcomes-based pricing, uses embedded AI to modernize supplier communication workflows inside Kinetic, helping manufacturers move from email chaos to confident, real-time decisions.

Whether you're still managing quotes through spreadsheets and inboxes or just looking for a faster way to source materials, Prism Business Communications is purpose-built to help. As Epicor's first AI-powered agent for supplier communications, Prism cuts through the noise, structures your data, and delivers real-time insights.

Designed for manufacturers using Epicor Kinetic in the cloud, Prism Business Communications delivers quick operational impact. It reduces RFQ turnaround time while improving quote accuracy. This frees up your team to focus on strategic decisions that matter, rather than on time-consuming inbox management.

Epicor's Prism Business Communications early adopters are already seeing the value. "As someone who does many different tasks in the company, and gets pulled in different directions constantly, being prompted that items need attention and the detail of what is needed really helps get back on track," said Jason Bassett, IT Manager at Madsen's Custom Cabinets. "In our world, time is money, and Epicor Prism Business Communications helps us maximize efficiencies."

Here's a look at what's new.

Cut RFQ Cycle Time

Manual supplier communication slows everything down. Prism helps transform RFQ workflows by organizing the chaos, so your team can spend less time digging through emails and more time doing higher-value work.

• AI-powered email parsing: Reduce your manual response processing time by scanning incoming supplier emails and attachments to extract quote details.
• Side-by-side quote comparison: Quickly compare pricing, terms, and completeness across suppliers in a single structured view.
• Built-in data checks: Help your team follow-up quickly before delays hit production by highlighting missing or incomplete quote information.

This means fast, clear supplier comparisons without spreadsheet sprawl or disconnected tools.

Streamline RFQs While Reducing Risk

Procurement decisions shouldn't take days or dozens of emails. With Prism Business Communications, you can launch, track, and act on RFQs—right inside Kinetic—in a fraction of the time.

• 'Ready for Quote' trigger in Kinetic: Generate and send RFQs to multiple suppliers directly from Kinetic with just a few clicks.
• Real-time quote tracking: See which suppliers have responded, what they sent, and what's still outstanding, all from one dashboard.
• Purchase order creation from accepted quotes: Convert selected quotes into purchase orders within Kinetic without manual re-entry.

Reduce RFQ cycle times to help your team stay ahead of demand and avoid costly delays.

Amplify Your Team's Impact

• AI-generated summaries and next steps: Empower your team to act faster with concise overviews of supplier responses and suggested follow-ups.
• Quote status visibility: Track supplier responses, identify missing data, and stay ahead of delays, all from within Kinetic.
• Secure, embedded AI built for manufacturing: Get the benefits of Azure-based security, model-agnostic flexibility, and OWASP-guided safeguards.

Increase productivity while reducing the risk of errors and data exposure.

Get Started with Prism Business Communications

Prism Business Communications is available now for Epicor Kinetic Cloud users in the U.S. and Canada.

Schedule a personalized demo

Discover how Epicor Prism AI helps manufacturers move faster

Ellen Cox

Sr. Product Marketing Manager, AI

Ellen Cox is a strategic leader with extensive experience in driving growth, innovation, and operational excellence across product, web, marketing, and communications. Known for leading cross-functional teams and delivering data-driven strategies, Ellen has executed high-impact projects in AI adoption, marketing campaigns, web platform consolidation, and analytics-driven decision-making across various industries. She is passionate about scaling impact through technology and empowering teams. 

Read More by Ellen Cox