In today’s retail landscape, economic volatility—from supply chain disruptions to shifting tariffs—has made it harder than ever for retailers to plan and execute work with confidence. At the same time, customer expectations are evolving rapidly, with more shoppers preferring the convenience of online channels over in-store visits.

To stay competitive, retailers must embrace an omnichannel approach that seamlessly blends in-store eCommerce and mobile shopping experience while supporting operations for one store or many. This means not only being able to sell across channels but also offering customer-first options like BOPIS (Buy Online, Pick Up in Store) and other capabilities that customers now expect as standard.

Yet many retailers are held back by fragmented systems, manual processes, high staff turnover, and costly inventory or pricing errors—all of which drain time, hurt margins, and erode customer loyalty across every channel.

We are excited to announce new and expanded capabilities for Epicor Propello to help you achieve enterprise-level visibility and scalability while staying flexible.  

Epicor Propello is the only end-to-end retail management solution strengthened by decades of experience built for modern, single and multi-store retailers. Propello helps you simplify operations across the board, while selling smarter and growing faster through both in-store and online channels. With Propello, you can solve the biggest pain points of retail management, optimize inventory and replenishment, provide exceptional service at POS and on the floor, and support your customers remotely with mobile capabilities. Let’s take a look at some of the ways that Propello will help you scale, optimize your profitability, and stay one step ahead of your competition.

Screenshot of the Propello dashboard

  • Leverage our unified dashboards and reporting to streamline operations across all your channels; support both eCommerce and in-store purchases with seamless, secure workflows.
  • Make smarter decisions with customizable dashboards for one store or many, using role-based insights​ for your staff.
  • Protect your business with built-in security, empowering you to detect and respond to threats in real time.
  • Work smarter and more efficiently with enterprise purchasing and multi-store management.
  • Grow without limits with published APIs and integrations to eCommerce, financials, automation, workforce management, and more.

Don’t let outdated tools hold you back. Whether you’re fine-tuning a single location or managing a growing network of stores, Propello gives you the flexibility to work from anywhere, on any device, with the scalability to meet tomorrow’s challenges head-on. Deliver the omnichannel experience your customers need while unifying retail operations in one powerful platform.

Florist using a cellphone in a flower shop

Visit the Propello web page and join us for Propello market launch on August 26. Be the first to experience the innovation that’s redefining retail management in action.

Annie Schneider
Senior Director, Product Marketing
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