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New to Epicor

Welcome! Download our PDF that explains our EpicCare customer portal and everything else you need to know to get started.
Become an Expert

Explore Epicor Learning Center to build, maintain, and track skills to unlock the full potential of your Epicor solutions.
Register for SSO

Register now to streamline your Epicor experience with single sign-on, simplifying access across all your accounts.
Open a Support Case

Log in to EpicCare to open a support case and track the status of your current cases. Our team is here to assist you.

Discover the newly redesigned EpicWeb—optimized for easy navigation, faster file access, and a seamless mobile experience, all with a fresh Epicor look. Check it out today!

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Reach out to us. We’re happy to help our customers.

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Resources & Tools

Product
Download and Access Product Documentation
Submit Product Feature Requests in Epicor Ideas
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Cloud
Move to the Cloud
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Education
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Networking
Attend Customer Events and Webinars
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Explore the EpiUsers Help Forums
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Latest Product Releases

Kinetic

Prophet 21

BisTrack

Propello

Eclipse

Eagle

Discover the new EpicCare—featuring a modernized interface, seamless mobile access, and powerful AI search to resolve issues faster

Submit cases effortlessly with a redesigned form and stay organized with an at-a-glance view of open cases. Click below to check it out!

Learn More

Customer Programs

Explore our range of programs to deepen your engagement within the Epicor customer ecosystem.

Refer Someone

Have someone in mind who could benefit from Epicor? Explore our Epicor Referral Program to learn more.
Become an Advocate

Interested in becoming an Epicor Advocate? Explore our Champions Circle and dive into inspiring customer success stories.

Global Insights

Find details about our global Epicor Insights events.

Gaylord Opryland Resort

Epicor Insights Americas

May 18-21, 2026


Gaylord Opryland Resort, Nashville, TN

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Epicor Insights Building Supply and Retail

Nov 9-11, 2026

Gaylord National Resort and Convention Center, Grapevine, TX.

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Learn More