What is Epicor ECM?
Using Epicor ECM, teams can capture, store and manage any document, from any location, on any device. Integration with virtually any ERP, accounting or other business application delivers an even better return on investment.
Prophet 21 users can now automate freight invoice comparison and payment workflows. This enhancement reduces manual reconciliation and improves cost control by comparing actual carrier charges against Quick Ship estimates carriers that send freight invoices with tracking numbers like UPS, FedEx, and DHL.
ECM Prism Agent responses can now include direct links to ECM documents, improving traceability and confidence in AI-generated insights.
Workflow tasks can now auto-accept high-confidence values taken from documents, streamlining data entry and reducing errors.
ECM Web now includes translations for Traditional Chinese and Indonesian, expanding accessibility for international teams.
Unlock the power of AI with our SaaS-only feature. You can now ask questions and get answers in natural language, using content from your own company documents stored in ECM.

Benefits
Epicor ECM and IDC use artificial intelligence (AI) and machine learning to automatically classify documents and submit them to the right process, so teams can work smarter instead of harder.
A smarter way to manage information lets you focus on managing your business. With Epicor ECM you can reduce costs, save space, increase performance, and eliminate errors from paper processes.
Epicor ECM improves the processes that are essential to improving customer service and satisfaction. Keep customer accounts updated in real time with quick, easy ways to file and find documents.
Epicor ECM ranked by G2
