Skip to main content

How BisTrack Addresses Industry Needs

Home centers must handle high-volume transactions, serve both pro and DIY customers, and manage inventory across departments and locations. They also need to meet rising expectations with competitive pricing, loyalty programs, and smooth checkout experiences.

BisTrack helps home centers overcome these challenges by connecting retail and pro workflows, removing bottlenecks, and enabling fast, data-driven decisions. With a single, purpose-built platform, teams can deliver great service, optimize inventory, and quickly respond to seasonal shifts and market changes.

Warehouse worker standing next to a shelf of copper tubes

BisTrack’s cloud-first approach, advanced browser capabilities, and 99% customer retention rate demonstrate our unwavering commitment to delivering exceptional value for our users.

Secure Cloud Hosting

BisTrack in the Cloud offers the same user experience as BisTrack but with your data on Microsoft Azure, a leading cloud platform. Cloud hosting enhances data security, reduces IT costs, improves disaster recovery, and provides top-notch support, all while eliminating the hassles of managing on-premises servers.
Browser-Based Accessibility

BisTrack Web is BisTrack's new browser-based interface. It allows easy access to BisTrack from any computer or tablet with an internet connection. BisTrack Web's enhanced accessibility, optimized user interface, and additional functionality make it easier than ever to update critical information, streamline your operations, and improve efficiency.
Developed by Industry Experts

Unlike generic solutions, BisTrack is specifically designed for the building supply industry. Developed by experts and supported by a strong team, it provides a comprehensive solution for your operations. Our users consistently find immense value, reflected in our outstanding 99% retention rate.

Benefits

Close up of hands holding a POS terminal

Retail-Optimized POS

  • POS Software/Hardware: Designed for high-volume retail environments with intuitive touchscreen interfaces and integrated payment systems
  • Scanning and Signature Capture: Streamlines checkout, reduces errors, and ensures secure transactions
  • Promotional Pricing: Easily manages seasonal sales, contractor discounts, and targeted promotions
  • Loyalty Programs: Build customer retention and reward repeat business with flexible incentives

Smarter Inventory and Purchasing

  • Suggested Orders: Generated from historical trends and forecasted demand to ensure optimal stock levels
  • Product Ranking/Analysis: Identify top-performing SKUs and make data-driven merchandising decisions
  • Multi-Location Visibility: Track inventory across branches and transfer stock where it’s needed most
  • Forecasting Analytics: Anticipate demand shifts and reduce overstock or understock risks

Business owner working at hardware at a hardware center
Manager at lumber yard

Mobile Warehouse Efficiency

  • Mobile Warehouse Apps: Provides real-time inventory updates, barcode scanning, and task execution on iOS/Android devices
  • Barcode Scanning: Eliminates manual entry, reduces picking errors, and improves receiving accuracy
  • Real-Time Sync: Ensures inventory data is always current and accessible across departments
  • Faster Throughput: Accelerates order fulfillment and improves customer satisfaction

Actionable Business Intelligence

  • Role-specific Dashboards: Tailored to sales, inventory, and operations for focused decision-making
  • Smart Views: Analyze data in spreadsheet-style formats with real-time filtering and sorting
  • Scorecards and KPIs: Monitor performance metrics and identify areas for improvement
  • Financial Analytics: Track profitability, manage margins, and support strategic planning

Epicor Bistrack Dashboard interface

Key BisTrack Capabilities

Retail-Optimized POS

Designed for high-volume retail environments, BisTrack’s POS supports fast, intuitive checkout with touchscreen interfaces, barcode scanning, and integrated payments—ideal for serving both DIY shoppers and pro contractors with speed and accuracy.

Order Management Tools

Helps home centers manage high transaction volumes and seasonal demand by streamlining quote-to-order workflows, automating fulfillment, and ensuring inventory visibility across departments.
Business Intelligence & Analysis

Provides role-specific dashboards and smart views to monitor sales, inventory, and customer behavior—enabling home centers to make fast, data-driven decisions and optimize merchandising and promotions.
Mobile Warehouse Applications

Delivers real-time inventory updates, barcode scanning, and mobile task execution—helping home centers improve receiving accuracy, reduce picking errors, and accelerate throughput across departments.
Financial Management

Synchronizes financial data across locations and departments, allowing home centers to track profitability, manage margins, and support strategic planning with real-time insights.

BisTrack Journey Planner & BisTrack Delivery

Optimizes delivery routes and schedules for bulk orders and contractor deliveries, ensuring timely fulfillment and improving service levels for pro customers.
Field Scheduling

Coordinates delivery and installation crews with drag-and-drop ease, helping home centers manage installed sales and seasonal service offerings like fencing, decking, or appliance setup.
Outside Sales Management Tools

Equips outside reps with mobile access to quotes, customer data, and order history—supporting contractor relationships and enabling on-the-go service for pro accounts.

Discover BisTrack’s Full Potential

Explore the BisTrack product page for a deeper look at features, customer success stories, and more.

View Product Page

Contact Us

See how BisTrack helps Home Center’s improve customer service, inventory accuracy, and checkout speed.  

Fill out the form now to get a personalized demo tailored to your business goals and processes.

Fields with an * are required

Epicor values your privacy. Website terms and conditions.

Related

Truss and Component Manufacturing

Doors and Millwork

Paneling and Laminates

Hardwood Lumber

Drywall

Roofing & Siding

Pro Dealers

Epicor BisTrack for Distributors

Lumberyards